Commercial Roofing Questions
Do you really answer on weekends and holidays?
Every day of the year. Storms and leaks do not keep office hours, so emergency calls reach us at night, on weekends and on holidays. Have the address, a contact name and a short description ready, and send photos if you can.
What will you actually do during the emergency visit?
Safety and access come first. Suitable temporary closure may use secured covering or compatible patches, with its limits recorded. Permanent materials are installed within their preparation and weather requirements; the response does not promise a closure under unsafe conditions.
Will a tarp be enough until the permanent repair?
The opening, available attachment and expected weather determine whether temporary protection is suitable. We explain its limitations and the checks it needs while permanent work is arranged. A tarp can shift or deteriorate, so a temporarily covered opening remains an item needing a permanent repair.
Who pays for emergency repairs?
Payment and coverage follow the policy and the insurer's decision. We document the observed damage, immediate work and proposed permanent repair. Keep the invoices and photographs with the claim record, and coordinate any reporting requirements with the insurer while protection of the building is arranged.
Is it safe for my staff to go on the roof?
Stay off. A wet membrane is slick, damaged deck can give way, and storm debris hides edges and openings. Take photos from the ground or a window, or let us handle the roof access.